UNO participates of PACE Convention and Expo

03 Abril 2018

Continual improvement is key to United Nearshore Operations? services. That?s why UNO has participated over 12 times in the PACE (Professional Association for Customer Engagement) Convention and Expo to keep learning about the best practices in the industry, in order to continue providing outstanding engagement solutions to their customers. This year will be the 5th year consecutively participating of the convention, with the representation of its CEO, Stuart Cranston.

The Professional Association for Customer Engagement (PACE) is the only non-profit trade association dedicated exclusively to the advancement of companies that engage with customers via the contact center.

PACE promotes their members' ability to provide outstanding customer service and sales solutions delivered via omni channel communication including voice, email, chat, text and social media.

The value is provided via:

  • Unified voice in advocating for the benefit of contact centers
  • Programs for sharing industry best practices and advancing professional education
  • Meaningful and productive networking opportunities and events
  • Compliance education and accreditation

From the National Convention and Washington Summit, to their Regional Chapter events, PACE provides the tools and opportunities that allow businesses to become involved and stay engaged with amazing networking opportunities.