Six Sigma specialists on our team

28 Diciembre 2016
Quality is extremely important to us and day after day we strive to achieve process improvements in order to bring better results to our clients; that's why we have Six Sigma specialists on our team.

We take the opportunity to congratulate Lenin García, our Administrative Internal Auditor and Alejandro Lazala, Quality Assurance Manager, for being certified on December 2016 as Green Belt on Six Sigma methodology.


United Nearshore Operations (UNO) is a global BPO and Customer Engagement Center located in Santiago, Dominican Republic. UNO was formed in January 2004, celebrating its 12th anniversary this year. UNO has established itself as the value proposition that is displayed not only as a service provider, but rather as a business partner for its customers. It is the leader in Caribbean industry standards for Contact Centers. UNO offers an innovative delivery approach, a strong design, implementation and management team as well as continuous process improvements utilizing industry benchmarks and advancements.

UNO has a facility of 45,000 square feet and currently have more than 1,100 employees in its workforce. Over the years this company has been noted for stability and offers the best benefits and compensation plans for their employees; always keeping one step ahead in terms of infrastructure and high investments in technology.